How We Work

Family members providing home care for an elderly loved one for the first time face an overwhelming range of issues. Home safety, nutrition, medication compliance, depression, mobility, and legal and financial concerns can combine to make planning elder care stressful and confusing. Apex Home Care conducts a full assessment of the elder’s health and living situation in their home, prepares a customized plan of care and communicates the care plan to all concerned family members. The toughest part of elder care can often be putting a care plan into action. We provide active assistance in implementing and coordinating services to meet the needs of the elder and his or her family.

Apex Home Care nurses oversee our staff to ensure that the services arranged for each client address their specific needs on an on-going basis and meet the highest standards of quality. Our nurses regularly check in with the client to make certain the caregivers are following the care plan and there are no new issues confronting the client or caregivers. Apex Home Care’s Certified Nursing Assistants (CNAs) and Home Health Aides understand the unique situation of each of our elderly and physically challenged clients, and are trained to work with their special needs.

Hiring and Training Highlights:

Before services begin in the client’s home, our staff is carefully instructed on the support and special requirements of each client and their family members. Once placed with a client, each home care aide is provided with that client’s health history, interests and hobbies, dietary needs and preferences.

  • All staff employed by Apex are bonded, checked within the Criminal Offender Record Information (CORI) system, insured by liability and worker’s compensation insurance.
  • Apex Home Care follows state, federal and equal opportunity employment guidelines when performing home care services. We also maintain our own strong, ethical practice standards.
  • We provide our employees competitive pay and benefits such as holiday/vacation pay and health insurance.

Prospective employees of Apex Home Care must:

  • Have a minimum of one year of verifiable care giving experience in a home care or hands-on setting
  • Successfully pass a written skills assessment, and successfully demonstrate basic care giving skills (safe transfer technique, safe lifting technique, etc.)
  • Successfully pass TB screening
  • Must have a current physical exam
  • We screen prospective Apex Home Care employees by:
    • Verifying their social security numbers
    • Verifying their educational and employment records
    • Reviewing department of motor vehicle records
    • Calling the prospect’s references

Apex Home Care’s staff is representative of the communities we serve, hiring qualified caregivers regardless of race, gender, ethnicity or sexual orientation.

High standards. Professionally trained caregivers.

  • All Apex employees undergo a comprehensive orientation. They receive employee handbooks to ensure clear understanding of all company policies and procedures.
  • Apex offers a monthly Continuing Education Units (CEU) program to caregivers every month to provides updates on issues and medical conditions in homecare.
  • A registered nurse visits all Apex caregivers in their clients’ homes quarterly to observe and provide supervision.
  • The Executive Office of Labor and Workforce Development reviews Apex Home Care’s employee and client records yearly to ensure compliance with state and federal guidelines.

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